The Small Business & Technology Development Center (SBTDC) hosted by Missouri State University-West Plains is a technical assistance provider that works with business owners and aspiring entrepreneurs. We offer business management training and confidential one-on-one consulting services to individuals who want to start a business or expand their existing business. Download our SBTDC Brochure (PDF 433 KB).
Once you are accepted as a SBTDC client, you qualify for free, confidential, one-on-one business consulting sessions. During these times together, we focus on what your business needs to survive and thrive. You can become a client now by taking the Client Online Assessment and completing the SBTDC Client In-take Form (SBA Form 641). Once you are registered, sessions can be conducted in person, on the phone, or via email.
Since 2001, the SBTDC-West Plains office has served over 700 clients resulting in over 700 new jobs created and 598 jobs retained. Clients have received over $18 million in loans and investments.
The Small Business & Technology Development Center (SBTDC) helps both established small businesses and those just beginning. We work with Missouri entrepreneurs and small businesses that are for-profit (not a non-profit charitable or educational organization). Whether you are currently in business or thinking about starting a business, the SBTDC can assist you in your venture!
The SBTDC hosted by Missouri State University-West Plains serves entrepreneurs in seven counties across the South Central Missouri Ozarks region: Douglas, Howell, Oregon, Ozark, Shannon, Texas and Wright.
Missouri SBTDCs are part of a statewide network through the University of Missouri Extension Business Development Program. The term "small business" is defined by the U.S. Small Business Administration (SBA) in the Code of Federal Regulations (13 C.F.R. 121). To determine if you are a small business, please reference the SBA Small Business Size Standards. You will need your North American Industry Classification System (NAICS) code. You can also use the SBA Size Standard Tool to assist in determining if you qualify as a small business concern.
Located at the West Plains Civic Center
Bronwen Madden, Coordinator
Glenda Ochoa, Business Assistant
Small Business & Technology Development Center (SBTDC)
110 Saint Louis Street, Mezzanine Level (West Entrance)
West Plains, MO 65775
Phone (417) 255-7966
Fax (417) 255-7963
Missouri State University-West Plains
Small Business & Technology Development Center (SBTDC)
128 Garfield Avenue
West Plains, MO 65775
We want to talk with you! New clients must first complete the SBA 641 Form (we cannot consult with anyone until this form has been received). We have hard-copies in the SBTDC Welcome Folder and clients can also fill out the form electronically via our website—go to the Client Resources on the right-hand sidebar and click “Client In-take Form”. After we receive the SBA 641 Form, they are eligible to schedule an appointment.
1. Call Glenda Ochoa, Business Assistant, to schedule an appointment by phone at (417) 255-7966.
2. Go to our website and schedule an appointment directly; click the “Schedule an Appointment” link on the right-hand sidebar under Client Resources.
Note: Client appointments are scheduled on Tuesday, Wednesday, and Thursday afternoons to avoid meeting conflicts. However, if a client is unable to meet during this time, we will make accommodations around his or her schedule. Special appointment times will need to be scheduled in advance with Glenda.
There are several ways SBTDC clients can share their business success.
Clients can submit a video testimonial about their experience with the services received by the SBTDC hosted by Missouri State University-West Plains. Simply record a short video and we will add it to our SBTDC YouTube channel. Clients are also welcome to utilize our video recording equipment available at the SBTDC office.
The SBTDC hosted by MSU-WP selects several clients annually to be featured in our Missouri Business Development Program newsletter and some success stories also get featured in the national ASBDC newsletter. If you would like to share your small business success, please provide the information needed per the National SBDC Success Template. Our communications team will also follow-up with a 30-minute phone interview.
The Missouri Business Development Program (MBDP) Advocacy Day is celebrated annually with members of the Missouri Legislature. Select clients who have shared a Success Story can be nominated to receive an Excellence in Businessaward. Recipients are invited to Jefferson City, Missouri to be formally recognized and receive a resolution from their state senator or representative.
The SBA celebrates small business success with a number of prestigious annual awards including the Small Business Person of the Year award. This is an excellent way to share your story and garner additional promotional opportunities.
The SBTDC is funded in part through a cooperative agreement with the U.S. Small Business Administration (SBA). All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA. Programs are extended to the public on a non- discriminatory basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact Bronwen Madden, SBTDC Coordinator, 110 Saint Louis St., West Plains, MO 65775 or (417) 255-7966 to make arrangements.
U.S. Small Business Administration Resource Partners that also serve the South Central Missouri Ozarks region include the organizations below.
SBA Regional Offices support local district offices and work to advocate economic development, growth and competitiveness within their geographic area. Region VII serves Iowa, Kansas, Missouri and Nebraska.
SBA District Offices offer counseling, training and business development specialists to help you start and grow your business. The Kansas City District Office serves Douglas, Howell, Ozark, Texas and Wright counties. The Saint Louis District Office serves Shannon and Oregon counties.
The SBA Branch Office in Springfield is the closest office to the South Central Missouri Ozarks Region. It is located at 830 East Primrose, Suite 101, Springfield, MO 65807. Call Suzanne Stearman, Branch Manager, at 417-890-8501 for assistance.
SBA Disaster Field Offices offer counseling and financial assistance to those who are rebuilding their homes and businesses after natural disasters.
Certified Development Companies (CDCs) are nonprofit corporations certified and regulated by the SBA, which work with participating lenders to provide financing to small businesses.
The National Institute of Standards and Technology’s Hollings Manufacturing Extension Partnership (MEP) works with small and mid-sized U.S. manufacturers to help them create and retain jobs, increase profits, and save time and money. The MEP for Missouri is Missouri Enterprise. Call Russell Humphrey, Area Business Manager, at 314-434-6300 for assistance.
Procurement & Technical Assistance Centers (PTACs) provide technical assistance to businesses that want to sell products and services to federal, state, and/or local governments. The West Plains PTAC is hosted by the Howell County MU Extension Center.
SCORE is a nonprofit association comprised of over 13,000 volunteer business counselors, advisors, and mentors who offer free counseling and mentoring throughout the U.S. and its territories. The Springfield Chapter serves the South Central Missouri Ozarks region. Email a Mentor or Request a Meeting
U.S. Export Assistance Centers (USEACs) are designed to provide export assistance and make worldwide commerce achievable for your small- or medium-sized business. The St. Louis U.S. Export Assistance Center services the South Central Missouri Ozarks Region. Click here to visit their website.
International Trade Specialist by Industry Sector:
Veterans Business Outreach Centers (VBOCs) are designed to provide entrepreneurial development services and referrals for eligible veterans owning or considering starting a small business. In Missouri, the VBOC is the Veterans Business Resource Center located in St. Louis and Kansas City.
Women's Business Centers (WBCs) represent a national network of educational centers designed to assist women to start and grow small businesses. In Missouri, the WBC is the Grace Hill's Women's Development Center/Grace Hill Settlement House located in St. Louis.
Ava City Clerk's Office
127 SW 2nd Street, P.O. Box 967
Ava, MO 65608
Complete their business license application and pay registration fee ($18 annual)
Use the following business and marketing calculators to quickly and easily evaluate different aspects of your business.
Original Source: http://www.bplans.com/business_calculators
Get Your Business On-line (GYBO) and increase your sales and marketing with free Google tools. Video training links and presentation slides can be accessed below under each workshop title.