U.S. Federal Government Compliance Contact Information

Trade Information Center: 1-800-USA-TRAD(E)

AESDirect Technical Support

Every day, 7 a.m.–7 p.m. ET
Voice: 877-715-4433
Fax: 301-562-7795
E-mail: boc-support@tradegate2000.com

Foreign Trade Division Call Center

800-549-0595 (see menu options below)
The e-mail addresses below are not secure. Confidential company information should not be sent to  these addresses.

Automated Export System Branch, Menu Option 1
Monday through Friday 7:30 a.m.–6 p.m. ET
Fax: 301-763-6638
E-mail: askaes@census.gov

Commodity Analysis Branch (Schedule B Export Classification), Menu Option 2
Monday through Friday
8:30 a.m.–5 p.m. ET
Fax: 301-763-4962
Schedule B questions: ftd.scheduleb@census.gov

Regulations, Outreach, and Education Branch, Menu Option 3
Monday through Friday
8 a.m.–6:30 p.m. ET
Fax: 301-763-4610
E-mail: ftdregs@census.gov

Data Dissemination Branch, (Press Release/Data Products) Menu Option 4
Monday through Friday
8:30 a.m.–5 p.m. ET
Fax: 301-763-4962
E-mail: ftd.data.dissemination@census.gov

Foreign Trade Division (all branches)
Secure fax: 301-763-8835
This fax number is for confidential company information (i.e., data requests). Please include a cover sheet with the name and/or phone number of the branch or person to whom the fax should be delivered.

U.S. Customs and Border Protection (CBP)

Trade Enforcement and Facilitation
For questions regarding CBP, ITAR, and Used Vehicles, contact: Robert Rawls, Program Manager, 202-344-2847
E-mail: robert.rawls@dhs.gov or manifest.branch@dhs.gov

Bureau of Industry and Security (BIS)

Help Desk, Washington, DC 202-482-4811
Western Regional Office, Los Angeles/Newport Beach, CA 949-660-0144
Western Regional Office, San Jose, CA 408-351-3378

Directorate of Defense Trade Controls

U.S. State Department, Washington, DC Response Team 202-663-1282
D-Trade Questions 202-663-2838

Export Compliance Flipper

Contact: Crystal Mackall
Phone: 301-763-6983
E-mail: askregs@census.gov
To order: http://www.census.gov/foreign-trade/www/products/roebproducts.html