Trade Information Center: 1-800-USA-TRAD(E)
AESDirect Technical Support
Every day, 7 a.m.–7 p.m. ET
Voice: 877-715-4433
Fax: 301-562-7795
E-mail: boc-support@tradegate2000.com
Foreign Trade Division Call Center
800-549-0595 (see menu options below)
The e-mail addresses below are not secure. Confidential company information should not be sent to these addresses.
Automated Export System Branch, Menu Option 1
Monday through Friday 7:30 a.m.–6 p.m. ET
Fax: 301-763-6638
E-mail: askaes@census.gov
Commodity Analysis Branch (Schedule B Export Classification), Menu Option 2
Monday through Friday
8:30 a.m.–5 p.m. ET
Fax: 301-763-4962
Schedule B questions: ftd.scheduleb@census.gov
Regulations, Outreach, and Education Branch, Menu Option 3
Monday through Friday
8 a.m.–6:30 p.m. ET
Fax: 301-763-4610
E-mail: ftdregs@census.gov
Data Dissemination Branch, (Press Release/Data Products) Menu Option 4
Monday through Friday
8:30 a.m.–5 p.m. ET
Fax: 301-763-4962
E-mail: ftd.data.dissemination@census.gov
Foreign Trade Division (all branches)
Secure fax: 301-763-8835
This fax number is for confidential company information (i.e., data requests). Please include a cover sheet with the name and/or phone number of the branch or person to whom the fax should be delivered.
U.S. Customs and Border Protection (CBP)
Trade Enforcement and Facilitation
For questions regarding CBP, ITAR, and Used Vehicles, contact: Robert Rawls, Program Manager, 202-344-2847
E-mail: robert.rawls@dhs.gov or manifest.branch@dhs.gov
Bureau of Industry and Security (BIS)
Help Desk, Washington, DC 202-482-4811
Western Regional Office, Los Angeles/Newport Beach, CA 949-660-0144
Western Regional Office, San Jose, CA 408-351-3378
Directorate of Defense Trade Controls
U.S. State Department, Washington, DC Response Team 202-663-1282
D-Trade Questions 202-663-2838
Export Compliance Flipper
Contact: Crystal Mackall
Phone: 301-763-6983
E-mail: askregs@census.gov
To order: http://www.census.gov/foreign-trade/www/products/roebproducts.html
Websites
- U.S. Census Bureau, Foreign Trade
www.census.gov/trade - U.S. Customs and Border Protection
www.cbp.gov - Bureau of Industry and Security
www.bis.doc.gov - U.S. Small Business Administration
www.sba.gov - U.S. State Department, Directorate of Defense Trade Controls
www.pmddtc.state.gov - U.S. Treasury Department, Office of Foreign Assets Control
www.treas.gov/offices/enforcement/ofac